What We Collect and Why
When you open an account, we collect the registration details you provide — name, contact number, and the mobile wallet identifier you use for transactions. Every bKash, Nagad, or Rocket deposit or withdrawal generates a transaction record tied to your account; we keep these records to
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process payments, resolve disputes, and meet any applicable financial reporting obligations under local law. We also collect device and session data — your browser type, IP address, and pages visited — to detect unusual login activity and keep your account secure. We do not sell your
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personal data to third parties. Sharing happens only where required by law, where a payment processor needs it to complete your transaction, or where you have given explicit consent. If you are accessing from Bangladesh, your data is processed in accordance with applicable local regulations and
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the terms you accepted at registration. Availability of our services depends on your local law and eligible regions. You may request a copy of the data we hold on your account, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies
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— all through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.